Can’t Log Into Sugo Due to Device Restriction Error
For about a week now, when I try to access Sugo on my primary device, a warning appears on the device screen stating that the “current device is flagged for suspicious activity and violations,” and because of this, I am unable to log into Sugo. Although I was previously able to use the app without any issues, this warning is now preventing me from logging in normally, which is causing me concern.
I am requesting a clear and detailed explanation of what is causing this error and that my device be restored so I can log into Sugo normally again without any issues.
I kindly ask that my problem be reviewed and resolved as soon as possible.
Dear Valued User, First of all, we would like to express our regret for the situation you have experienced. In order to resolve your complaint as quickly as possible and provide you with swift support, we have a small request for you so that we can check the relevant transactions: If you recall, could you share with us your Sugo ID number or the email address or phone number associated with your account? After receiving this information, we will carefully review the process and get back to you as soon as possible. Thank you for your attention and understanding; we want you to know that we are always by your side. Sincerely, Sugo Support Team




