Sudocrem Causes Increased Redness in Baby’s Diaper Area

I have been a mother who has used Sudocrem Baby Care Rash Cream regularly and with satisfaction for a long time. Previously, when I purchased a small container of the product from a local store, even applying a small amount was enough to make my baby’s diaper rash improve very quickly. Based on this positive experience, I trusted the product and this time ordered Sudocrem through the official Sudocrem seller store on Trendyol.

For approximately one week, I have been regularly applying the Sudocrem product I purchased through Trendyol to my baby’s diaper area. However, instead of improving the rash as I expected based on my previous experience, the rash has noticeably worsened after using this product, and the redness has increased significantly. I have observed a substantial difference in the effectiveness of the previous product I purchased compared with the new one, and I am unable to understand the reason for this difference.

I would like to be informed whether there have been any changes to the product’s ingredients, formulation, batch, or manufacturing process. I also request that Sudocrem investigate this matter and provide me with a clear response. Since my baby’s sensitive skin is involved, I expect the product to be properly reviewed, my concerns to be addressed, and clear information to be provided to help prevent similar situations from occurring in the future.

I request that Sudocrem take this complaint seriously, investigate whether there is any issue with the product I received, and provide me with a clear explanation regarding the apparent difference in performance between this product and the one I previously used.