Stormgain 10 USDT Bonus Withdrawal Issues

I received the 10 USDT bonus on Stormgain by diligently mining every four hours, as per the instructions. I was informed that I had the option to withdraw the funds, so I went ahead and initiated the request to withdraw. Unfortunately, the bonus balance was reset, and despite their assurance that the funds would be in my wallet within 2 to 5 hours, it has been 3 days, and I am yet to receive anything. I would appreciate it if this matter could be resolved promptly.






