5
Resolved

I Can’t Recover My Stolen Steam Account—No SMS Code, No Support, No Access

March 30, 2025 1:58 PM21

My Steam account has been stolen, and I can’t reset my password because I’m not receiving the verification SMS to my registered phone number. I’ve tried everything—reset options, account recovery, and going through the “My account was stolen” support page—but nothing works. Steam’s support system is incredibly limited and does not offer any real-time assistance or follow-up for users dealing with account theft.

This has been extremely frustrating. I’ve spent money on games, built a game library over time, and now I’m completely locked out with no clear path to recover my account. How is it possible that such a major platform doesn’t have a reliable way to verify identity and restore stolen accounts?

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