Unblocking Of My StarMaker ID

I have been using the StarMaker app on my Android mobile phone, and a few days ago I accidentally activated the child protection mode. Since then, whenever I try to open and use the app, I receive a message stating that it is in child protection mode and I am unable to use my account for singing. I am 71 years old and clearly not a child user. Through the in‑app complaint section, I have already contacted your support team and submitted proof of my age, but so far my access has not been restored and the restriction remains. My StarMaker account is registered with the email address: email.mvknambo***@gmail.com, my StarMaker ID is 100001145***, and my mobile number is 9446657*** in Kerala, India. I kindly request that you urgently review my situation, remove the child protection restriction from my account, and fully unblock my access so that I can continue using StarMaker for singing as before.