I originally purchased a one-year EA Play subscription for ₺200, but when it expired, it was automatically renewed for a shocking ₺1500! Under Turkish law, I have the right to request a refund within 14 days, and I contacted support within 24 hours to cancel. However, Sony refused my request, claiming that auto-renewal payments are non-refundable.
After this unfair response, I contacted my bank and requested a chargeback. Within days, Sony suspended both my account and my console! To make matters worse, when I try to open a support ticket using my login (y**************@outlook.com), the system keeps giving me errors. Sony Turkey needs to address this issue and reinstate my access immediately!
On November 29, 2024, ₺1499.99 was charged to my PlayStation account for an EA Play subscription I never purchased, used, or downloaded. When I contacted support to request a refund, I was met with someone who barely spoke Turkish and rudely informed me that a refund was not possible. When I mentio...
The PlayStation Support team has not reopened my suspended account for the past 4 months. They are asking for a fee of ₺193, which I’m willing to pay, but every time I request an IBAN or account number to make the payment, I only receive an automated email. Hundreds of users, including myself, are s...
My Sony PlayStation account was banned, and I can't reach them in any way. The membership fee, which was ₺250, increased to ₺1500, so I canceled it thinking it was an unauthorized transaction, as it was taken without my knowledge. Then I saw that my account was banned, and it turns out Sony had take...
Sony automatically renewed my 12-month PS Plus Deluxe membership without any prior email or notification and charged my card for ₺2740. I had planned ...
My PlayStation Network account has been linked to an EA account under a different email address without my permission. I want my EA account to be reconnected to my PlayStation Network profile using my own email address: a*****@gmail.com**, and I want the account information corrected. Unfortunately...
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