Snapchat Keeps Saying My Phone Number Is Invalid for My Old Account

31

My phone was stolen approximately five months ago, and my Snapchat account was registered to my phone number. Ever since that day, whenever I try to log into my account, the system tells me that “this number is invalid,” and because I never receive any verification code, I have completely lost access to my old account. The username of my account is “arasars.”

I contacted the Snapchat support team by email regarding this issue, but instead of helping me recover my old account, they only keep sending automated responses related to the new account I created afterward. No actual solution has been provided for the main issue, which is the phone number error and regaining access to my original account. I am fully prepared to provide any necessary proof or documentation showing that the old account belongs to me.

I request that my old Snapchat account with the username “arasars” be restored and that the issue related to the phone number linked to the account be corrected so I can regain access to my account as soon as possible.

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