Skywell ET5 Brake Failure Triggers Life-Threatening Incident at 42k Kilometers

I owned my Skywell ET5 vehicle for approximately 4 months, and at just 42,000 km, the brake control unit failed completely. While driving, the braking system suddenly cut out; I was unable to stop the vehicle and narrowly escaped a fatal crash. For an undamaged vehicle used for such a short duration to experience a failure in a vital safety system like the brakes caused me severe concern regarding vehicle safety.

When I brought the vehicle to the authorized service center, they claimed this was the "first time it had ever happened" and demanded approximately $7,941 to replace the brake control unit. After I escalated my complaints across various platforms, they reduced the price to $1,588, agreeing to perform the repair for this amount on the condition that I delete my correspondence and online complaints. They also attempted to attribute the issue to user error, claiming water might have entered the braking system, despite my insistence that the vehicle was inherently defective. Out of necessity for my own safety, I reluctantly accepted the repair and paid the requested amount; I hold all relevant invoices.

I subsequently sold the vehicle under warranty. However, the new owner experienced the exact same brake failure, and this time, they were billed again under the premise that a "different part" was involved that fell outside warranty coverage. In short, this life-threatening safety issue affected both me and the buyer who purchased the car after me, with charges demanded in both instances.

I view the failure of a critical safety component like the brake system under short-term, normal usage as a severe manufacturing defect and a major safety hazard. Therefore, I demand a full refund of the amount previously collected from me based on my invoices, full warranty coverage for the cost billed to the new owner, and an official, written, and satisfactory explanation regarding this chronic safety defect. Furthermore, I want to emphasize that offering a discount in exchange for deleting complaints and messages is completely unethical, and I demand that this entire process be managed transparently and accountably.