If Skynet Worldwide delayed your delivery for weeks and you want to speed it up;
Confirm where the parcel stands;
• Check your tracking number/waybill on Skynet’s official tracking page
• Note the last update, location, and status
• Take screenshots of the stale tracking info
• Verify that the delivery address and contact number are correct
Contact Skynet Support with details;
• State that your parcel’s delivery is delayed for weeks
• Provide the tracking/waybill number, shipment date, sender & receiver details
• Share screenshots of the stuck tracking status
Ask them to;
• Confirm the parcel’s exact location/status in their system
• Explain why the delay occurred (backlog, customs, hub issue, etc.)
• Expedite the delivery and give you a new expected delivery date
• Escalate to a supervisor/operations team if needed
If nothing moves;
• File a detailed complaint on Xolvie to seek visibility and prompt resolution


