In June 2019, just one month after the warranty period expired, a paint clear coat peeling problem appeared on my Skoda Rapid Sedan, which I purchased in May 2016. I had all the maintenance of my vehicle carried out regularly at the authorized Skoda service center in Gaziantep. Despite this, clear coat peeling occurred on the hood, doors, and all over the vehicle, and this issue has progressively spread across the entire surface over time. Following the onset of the problem, I applied to the authorized Skoda service. I was contacted by phone and was only offered repair. However, I did not accept this solution because I believe the second-hand value of a repaired vehicle will decrease. I requested that my vehicle be replaced with a faultless equivalent due to this chronic problem, which I believe is production-related, but my request was rejected.The problem first started in June 2019 and has been ongoing since that date. My license plate number is 79EF522. The issue is constantly present, regardless of any weather conditions. I cannot accept that this situation, which emerged shortly after the warranty period ended and is stated to be a manufacturing defect, creates a grievance for a customer by a brand that claims to value customer satisfaction.I demand that my vehicle be evaluated within the scope of defective goods and replaced with a new one. Otherwise, I would like to state that I will use all my legal rights and continue to share the grievance I have experienced with the public.
Hello. Paint peeling occurs in many parts of my Honda CR-V, which I purchased in 2016, and these peelings are gradually expanding. Despite the fact that I reported this situation to the authorized Honda service due to the painting defect, which I thought occurred during the production phase of the v...
I own a 2019 Honda Civic, and since 2025 I have been dealing with a chronic paint peeling problem that is still ongoing. The issue occurs mainly on the rear left side, from the window up to the roof, including the area around the rain gutters, where the paint continuously peels off. I am the first o...
Hello, in July, the paint on the roof of our Opel Mokka started peeling off. We had purchased the car from the dealership Gaziemir Kahyaoğulları in Izmir, Turkey. We filed a complaint with them, and they took photos of the car and initiated an investigation. They admitted it was their fault and offe...
For about a year, I have been experiencing a paint peeling problem with my Toyota Corolla. This issue continues to persist, and my grievance grows worse each day. To resolve the problem, I contacted the Öztoprak dealership in İskenderun. However, they did not open a service record and told me the p...
I purchased my 2019 Skoda Kodiaq brand new from Erya Otomotiv, and at only 38,000 kilometers the transmission failed. Since the day I bought it, I have had all maintenance carried out regularly at the same authorized service center. However, after experiencing this breakdown on August 18, I took the...
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