I purchased the “Skin Tone Equalizing Care Cream” from Sinoz’s official website under order number 2399501. The product was advertised as a care cream that balances skin tone, but when I used it, I realized it actually worked like a tinted foundation instead.
I noticed this issue on the very first use, and I believe the product does not deliver the results it promises. Since the cream does not match the description provided on the website, I am requesting a refund of ₺324.50.
I have not yet contacted Sinoz customer service, but I kindly ask that my complaint be reviewed and my refund processed as soon as possible.
I placed my very first order with high hopes—Order No: 2285017—and deeply regret it. I bought the Sinoz Pink Tone-Equalizing Sunscreen, believing in its promises, but it ended up ruining my skin. I’ve always had clear skin with no acne issues, but after using this product, I started getting painful ...
I purchased the Sinoz 72-Hour Moisturizing and Tone-Equalizing Cream, hoping it would help my dry skin, just as advertised. I tested it at regular intervals to be sure, but every time I used it, it led to breakouts and irritation. My skin, which is normally dry and calm, reacted badly to this produc...
On July 15, 2025, I ordered a 50 SPF sunscreen from Sinoz’s official website (Order No: 2521027). The product was delivered to Bayındır Mahallesi, Receban Caddesi, Rıza Park 1 Sitesi, Apartment 21, Floor 7, Batman Merkez. When I opened it for the first time during my vacation, it had a strong paint-...
I recently used the Sinoz tone-equalizing cream, and the results have been nothing short of devastating for my skin. As soon as I applied it, my pores visibly enlarged, and shortly after, redness and swelling began to spread across my face. I’ve moved recently, so environmental changes are possible—...
I recently purchased the Sinoz Glow Tonic and started using it, but it caused significant redness and a burning sensation on my skin. My fair complexion now looks like it’s been sunburned, with a bronzed tone that is completely unnatural for me. The redness is especially prominent on my cheeks, and ...
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