I purchased a tracksuit from Shiny Force, expecting it to match the sweatshirt I already owned. However, the colors are noticeably different—the stones on the tracksuit have a pinkish tone, while the sweatshirt has a fuchsia hue. The sweatshirt was a personal purchase, and the tracksuit was gifted to me by a friend.
My friend bought two tracksuits from the Eisengal collection, and I am requesting an exchange for both due to this mismatch. I have also attached images from the collection for reference.
I trust Shiny Force will address this issue promptly and assist with the exchange. I look forward to your support in resolving this matter. Thank you.
I’ve ordered from Shiny Force several times before—sweatshirts, tracksuits, t-shirts—and never had any issues. But this time, I’m extremely disappointed with the shorts I received. I washed one pair just once in the machine, and I haven’t even worn it yet. Still, the decorative stones on the front ...
I purchased a sweatshirt from Shiny Force, but the size is too small for me. I immediately reached out to their WhatsApp number and Instagram account to request an exchange, but no one has responded to my messages. The lack of customer service is extremely frustrating. I followed their contact inst...
Hello, I ordered a navy sweatshirt from Shiny Force’s official website over two weeks ago, and I still haven’t received any tracking information. My friend’s order arrived in two weeks, but it’s now been three weeks for mine, and it hasn’t even been shipped yet. I’m frustrated and want this resolved...
I ordered a sweatshirt set from Shiny Force two months ago, but my package still hasn't been delivered. The shipping company reportedly returned it, and Shiny Force reprocessed the order. However, I received no updated tracking number or information on the status of my order. Each time I contact cu...
On December 31, 2024, at 5:42 PM, I ordered a hooded sweatshirt from Shiny Force (Order #28137). However, the product I received looked different from the photos, and I didn’t like it. I immediately tried to initiate a return or exchange, but for the past week, I’ve received no response. I have mes...
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