Unsubscribe From Insightway Selfcore
Dear Insightway Selfcore Support, I recently used the Insightway Selfcore IQ test and signed up only for a trial. I did not intend to purchase a paid subscription. When I checked my bank card, I saw that Insightway Selfcore attempted to charge my card twice, on 12 and 17 July 2026, each time for 36.99 USD. According to my bank, these charge attempts were declined, but I am very concerned that you are trying to take money from my account without my clear consent. I also cannot find any clear option on your website or app to cancel this subscription or stop future charge attempts. There is no visible cancel button or clear cancellation process, so I am unable to manage or terminate this subscription myself. I am using a bank card issued in Singapore and have not yet contacted my bank, because I first want to request that you resolve this directly. I request that you: 1) Immediately cancel any subscription or membership associated with my email address and bank card, 2) Stop all present and future charge attempts to my card, and 3) Confirm in writing that my subscription has been fully cancelled and that no money will be taken from my account. Please treat this as urgent and confirm the cancellation as soon as possible.
