I am having a problem with the time and other information resetting itself on the Seat Ateca car that I bought from MBU Gaziemir Izmir in 2020. Although the service was updated several times and resolved temporarily, the problem was not resolved definitively. The service stated that reinstalling the entire software from scratch would be the solution. During my last visit, although I asked them to install the navigation as an apology by saying that I had been going to the service for 3 years by sacrificing time and money, Doğuş Otomotiv did not take any action and made its point of view clear to the customer. As of yesterday, the clock resetting problem has resurfaced. When I called the service, they stated that they were waiting for the software update to be sent by Doğuş Otomotiv. For some reason, Doğuş Otomotiv has not sent the update to its service center for years and I have been forced to live with this problem for 3 years. Note: I will send the same article to VW Group by e-mail.
In February 2025, I brought my vehicle to Öztek Peugeot Dealer in Kartal, Istanbul, Turkey, due to a malfunction in the radio and local navigation system. Upon inspection, it was determined that the BSRF unit of the vehicle was not accepting the software update and needed to be replaced under warran...
In 2022, I purchased a Dacia Duster from Tepretoğulları Dealership. Three months after the purchase, the vehicle encountered a turbo issue, which was resolved with a replacement part. Fast forward to May 2024, and the multimedia system has malfunctioned at least 5-6 times since its purchase. Each ti...
I own a 2024 model Volkswagen Tiguan and have been dealing with persistent sensor errors that I later found out are known, chronic issues with this model. Multiple warning messages appeared on the dashboard, so I took the car to the authorized Volkswagen service center at Diyarbakır Dicle. It stayed...
I purchased my 2025 model Fiat Egea 1.6 Diesel Manual on 10/03/2025. Even though the car is only 6 months old, it has already broken down 3 times, and each time I had to use towing service to take it to the authorized service center. During the first breakdown at Fiat Bozüyük Authorized Service, I w...
Dear Fiat Customer Service/Relevant Department, I am writing to express my dissatisfaction with the recent service I have received regarding the Fiat Connect device installed in my vehicle in 2020. Last week, I attempted to reactivate the device by paying the annual subscription fee of ₺999. Howeve...
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