Hello there. This e-mail states my complaint about Eskisehir Asil Oto operating in Turkey. I own a 2023 model Seat Ibiza 1.0 Evo 80 HP Style vehicle with 26 AJR 725 license plate. I have been to the service 3 times that there is a problem with the battery and “the battery is almost empty”. Although I showed that I got the error with a photo, each time the battery was charged and a temporary solution was produced. After that, I started to get the same error every time after a while. I use the vehicle every day and there is no long waiting period. First, at the time of routine annual maintenance (22/11/2024) “battery almost empty” It was stated that no problem was found in the maintenance. In the second one, I stated that I continued to receive this error, the start stop did not work and 10 days later on 02/12/2024 I left the vehicle at the service again. It was a condition until the next day and it was stated that the start stop did not work because the weather was cold and the battery was fine. On the third time, when the weather got warmer, I took it to the service on 28/02/2025. Again “the battery is almost empty” The service employee stated that the battery level was at 70%, which should normally be at 92-93%, but since there was no error in the vehicle's brain, he stated that he could not make a replacement “under warranty” and my vehicle stayed there for 3 days and was finally recharged and delivered to me. Yesterday (31/03/2025), that is, 1 month after going to the service center, the “battery is almost empty” again. error and I share the photo attached. The warranty of the vehicle ended 10 days ago (on 20/03/2025) and they literally kept stalling me for the warranty of the vehicle to end. I am facing the same problem for the 4th time in 4 months and your Eskişehir Asil Oto Service is far from helping me. Although I had a battery problem for the 3rd time in a vehicle that has not yet been 2 years and the warranty has not expired, no replacement was made. If I go now, I am sure that they will say let's change for a fee because the warranty is over. I demand that my victimization be eliminated and “my battery be replaced free of charge under warranty”.
I purchased my 2025 model Fiat Egea 1.6 Diesel Manual on 10/03/2025. Even though the car is only 6 months old, it has already broken down 3 times, and each time I had to use towing service to take it to the authorized service center. During the first breakdown at Fiat Bozüyük Authorized Service, I w...
The BMW 120 vehicle with 41 DS 7** license plates, which I bought from İzmit Öztorun Oto on November 30, 2024, gave an 'electrical feedback' warning after 1 month. Since there was no problem in the operation and movement of the vehicle, I thought that the battery was weakened and I used it for a whi...
I picked up my Nissan X-Trail from Ankara Nissan Efe Otomotiv on August 13, 2025. At 9,577 km, the car displayed a system error. On January 27, 2025, it was towed from Afyon to Eskişehir Nissan Teknik Oto authorized service. Upon inspection, a battery fault was detected, the batteries were charged, ...
I purchased a brand new 0km 2023 model i20 car from Odak Istanbul dealer on October 4, 2023, and within 2 days of delivery, I encountered an issue related to the car's electronic system not allowing it to start. The car has been taken to the service center four times due to this problem. In addition...
My 2023 Nissan X-Trail e-4ORCE suddenly displayed an “e-power fault” warning without any prior indication while I was driving, and I had to have it towed to Nissan Bostancıoğlu authorized service in Istanbul via roadside assistance. After inspection, I was informed that the 12-volt battery had short...
Comments