On 01.09.2025 (September 1, 2025), I was playing blackjack on my phone over mobile data with a balance of ₺5,000 in my Sahabet account when I was suddenly told later that someone else had accessed my account and zeroed my balance on the “Sweet Bonanza” slot. I received no security notifications at all—no email, SMS, or password-reset message—and I could not view any replay of the losing game. My account remains active, and I have been playing on this site for 5 years without any prior security or access issues.
When I contacted Sahabet live support and customer service, I was informed that my account was “reset for security,” but no evidence or clear explanation was provided. I do not accept this response. My ₺5,000 balance was removed without justification, transparency, or the ability to review game history.
I request an immediate refund of my missing ₺5,000 and a thorough, documented investigation, including login/IP/device logs, timestamps, and the full game replay. Sahabet must restore my funds, explain why no security alerts were issued, and ensure this does not happen again.
On 03.09.2025, the balance of around ₺2,000 in my Sahabet account was used without my knowledge. I did not receive any suspicious login alerts or warnings. After completing the wagering requirements of a bonus, I logged back into my account to make a withdrawal, only to find that my balance had comp...
On 02/10/2025 at 11:45 PM, someone else accessed my Superbetin account, even though I had two-factor authentication enabled. At the time of this unauthorized login, I was actively playing the Sweet Bonanza 1000 casino game. My main balance of ₺10,000 suddenly dropped to just ₺227 in a matter of mome...
On August 25, 2025, while playing slot games on Tipobet, my account balance of ₺35,000 was suddenly erased. During the game, the system froze and locked up, and my winnings were never credited to my balance. When I reached out to live support, I was told “this is not our issue,” and they refused to ...
I deposited ₺10,000 into my Sahabet account (username: M*), without using any bonus. I completed the required turnover with my principal balance and successfully grew my account to ₺20,950. Once I met all the conditions, I submitted a withdrawal request. For three days, nothing happened—my withdraw...
On Sunday, October 5, while playing in the casino section of Sahabet, my ₺11,000 winnings suddenly dropped to ₺176 without any warning or explanation. I didn’t perform any other action during the game — I was only playing in the casino section — and I did not have any active bonus or promotion on my...