Revolut reversed my card payment without notice, how can I recover the money?

If Revolut reversed a card payment without telling you, it usually means the seller either canceled the transaction or didn't claim the funds in time. This means the original charge was undone but not refunded.

In this case, there is no separate refund transaction, since the charge was never finished; the money simply reverted to your account when the payment was canceled.

If you want to get your money back, first call the seller and ask them to re-charge or refund you if you’ve already gotten goods or services. This is because the payment was reversed.

If that doesn't work and you think the charge was correct, use the in-app dispute/chargeback tool in the Revolut app (tap the transaction → Get help → Dispute) and follow the steps to give proof. Revolut will look into this and may report it to Visa or Mastercard.

If not, consider filing a complaint on Xolvie to seek a resolution.