I downloaded only one resume from Resume Coach but it didn't meet my expectations. How can I get a refund for it?

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Xolvie
Xolvie Resolution Specialist January 15, 2024 12:18 am

According to Resume Coach’s terms and conditions, the refund policy for downloaded resumes from Resume Coach is as follows:

"Refunds do not apply to professional documents (e.g., CVs) downloaded from Resume Coach. The withdrawal right is not applicable because these documents are digital in nature and are automatically consumed by the user at the time of download."

It appears that refunds are not available for downloaded resumes. If you have any concerns or questions about canceling subscription plans, please refer to the "Cancellation of subscription plans" section of the Terms and Conditions for information on the specific procedures.

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1 Comment
Lorena
Lorena
March 24, 12:53 am

I was charged 29,95 without permission and any warning whatsoever I would like a refund as I was not even notified for the transaction. I am very displeased

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