I bought a Renault brand Captur model new vehicle on 21.03 2025. The next day I noticed that the air conditioner of the vehicle was broken. Since it was the weekend, I took it to the service today. Renault Turkey did not help even though I called on Saturday and today, the service has not repaired the air conditioner for hours. I was in a difficult situation because I was late for work. The service says they are waiting for approval from the French center and it is not clear how many days it will take to get this approval. In other words, I bought a broken vehicle and they cannot even repair it. Stay away from this brand.
I own a Renault Zoe with license plate 07 BRU 018. On August 26, 2024, I took my car to the Antalya Renault Zamanlar service center for its 60,000 km maintenance and to fix an air conditioning issue. The service team informed me that the faulty A/C part would be replaced under warranty but needed to...
After placing an order for a vehicle of the Renault Captur brand in December 2022, they still haven't been able to deliver it after a period of fifty days now. As if things couldn't get any worse, the decision was made yesterday to quadruple the price of the vehicle, which was made while Turkey was ...
I purchased a Renault Captur Joy 1.3 vehicle from Eskisehir Sarar Renault in 2021. Since the day of purchase, I have only taken it to the service center and not to any other place. Every time my car left the Eskisehir service, I encountered a problem. The air conditioning blew hot air on one occasio...
I'm unhappy with the Renault brand and the Renault Akbak Automotive authorized service. I had to take my damaged car to the service center. First and foremost, they refused to accept my vehicle because there was no space in the nearest Renault authorized service. After that, I had to pay an addition...
Comments