On November 1, I started a move through Remitly, totally expecting it to go without a hitch. Although my bank verified the transfer had gone through right away, I received a cancellation letter from Remitly on November 2 saying they hadn't received the money on time after making the payment by bank transfer. Remitly's assistance contacted me unable to explain the problem and advised I would have to wait ten business days to have my money returned. After more than ten days, I still wait without knowing from their support team any concrete explanations. This encounter has made me doubt their dependability, hence I would advise anyone to use Remitly with care for any remittance needs.
Expecting a seamless experience, I tried to send money with Remitly, but it turned into an irritating process. The recipient hadn't gotten the money yet, so I called off the transfer within one hour. Their website states that cancelled transactions should be reimbursed three business days. When I go...
On November 1, I sent money using Remitly; it has been more than a week and my money is still in flux. I had used the same exact same bank accounts on both ends as before without any problems, so it was perplexing when I received an email stating they needed "additional information" to handle the tr...
I transferred money to my brother via Remitly, but it has now been two full days and the funds still haven’t reached his account. Despite this, Remitly’s system shows the transfer as “completed” and the money as “delivered.” That is simply not true. We spoke directly with the recipient’s bank, and t...
On September 4, 2025, I sent €1,260 through Remitly using my credit card (Reference No: R58 9****77). The transfer was guaranteed to arrive in my Akbank account (last 4 digits: 4978) on September 8, 2025. However, as of today, September 8, the money has still not arrived in my account. During this ...
On 03/09/2024, I sent money to a friend using the Remitly app. I was notified that the funds would be deposited into the recipient's account by 03/11/2024. However, even after 5 days had passed, the money still had not arrived. They kept stalling me with different promises. Despite me expressing my ...
Comments