Remini charged my card after a free trial, how do I stop future payments?

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Xolvie
Xolvie Resolution Specialist January 08, 8:53 pm

If Remini charged your card after a free trial;

• Open the App Store (iOS) or Google Play (Android) and check Subscriptions to see if Remini is active
• Cancel the Remini subscription immediately from the app store, as uninstalling the app does not stop billing
• Take screenshots showing the trial, charge date, and active subscription

Ask them to;

• Explain why the free trial converted into a paid plan
• Confirm the subscription is fully canceled and auto-renewal is disabled
• Refund the post-trial charge if the trial terms were unclear or misleading

If the problem persists;

• Keep receipts, screenshots, and cancellation proof
• File a complaint on Xolvie to stop future payments and seek a refund

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