Even though I have no connection to PUBG, I was charged for three separate purchases through the PUBG app, and the total amount was billed to my Türk Telekom account without my consent.
After researching, I found many similar complaints, most of them involving Türk Telekom. Why is Türk Telekom allowing unauthorized charges through third-party apps? I have to pay thousands of lira for purchases I never made, and getting a refund is made unnecessarily difficult.
Türk Telekom, refund my money immediately! I have been a loyal customer for years, yet you take payments instantly but refuse to help when fraud occurs. This is completely unfair—cover my losses and fix this issue now!
I am extremely frustrated and disappointed with Türk Telekom, Trend Mobil Ödeme, and PUBG Mobile. On my Türk Telekom mobile bill, I noticed a charge of ₺948 made through a platform called Trend Mobil Ödeme, supposedly for an in-app purchase in PUBG Mobile. The problem is, I never gave consent for th...
Without my knowledge or consent, I was charged twice on my phone bill for PUBG Mobile purchases, totaling ₺1650. I received a message from Turk Telekom about the transaction, but I never approved or authorized it. When I contacted customer service, they were completely unhelpful and provided no sol...
I just noticed a ₺1649.98 charge on my phone bill, listed under PUBG Mobile, but I have never signed up or made any purchases in the game. I contacted Türk Telekom, and they confirmed that the charge was made for PUBG, yet I have no account or connection to the game. I reached out to both Türk Tele...
I was charged a total of ₺1649 for three separate transactions by PUBG Mobile, an app I have never used or downloaded. When I contacted the necessary parties, they claimed I had approved the charges, which is completely untrue. I did not authorize any payments or provide any confirmation for these t...
On February 17, 2025, without my consent, my Turk Telekom postpaid line was charged three times for ₺824.99 each, totaling ₺2,500, allegedly for PUBG Mobile purchases. These transactions were processed by Payguru under "automatic mobile approval." I never made any purchases or authorized any paymen...
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