On January 4, 2024, an amount of 624.99 ₺ was debited from my phone for PUBG Mobile. They confirmed this transaction four times without my knowledge. I have no idea how they executed this, but affirmative responses were sent to every message, and this occurred during a time when I did not have my phone with me. I only received the invoice message on my smartwatch. When I read it, I was astonished and experienced a significant shock. My line belongs to Vodafone, and when I called customer service, they claimed I had given 'approval' and that a refund was not possible. I want to express my discomfort about this situation because, as military personnel with a fixed income, paying this amount is extremely challenging for me, and I do not approve of it. I kindly request a resolution 🙏
I have never played or installed PUBG on my phone, yet on March 16, 2025, at 21:45, I suddenly received multiple messages, and without my authorization, the system charged my mobile account twice for ₺825 each—a total of ₺1650. This is a serious issue. How can such a transaction occur without my ap...
Between April 10 and April 20, 2025, a total of 11,590₺ was withdrawn from my card by PUBG Mobile—even though I don’t even have the game installed on my phone. I’ve never made a single purchase, I’m not subscribed to anything, and most shockingly, these transactions were processed without 3D Secure ...
On February 11, 2025, two unauthorized transactions of ₺794.99 each were charged to my account for PUBG Mobile purchases—without my consent. What’s even more concerning is that mobile payments were disabled on my account, yet I suddenly received a message saying they had been re-enabled without my a...
In my August mobile bill, I noticed an additional charge of ₺1,753 listed under “Pugg Mobil.” I never authorized this transaction, nor was I even aware it had occurred. When I contacted my mobile operator’s customer service to dispute the charge, they claimed that I had personally approved it. This ...
I recently discovered that three separate PUBG Mobile charges of ₺824.99 each were made to my postpaid phone bill, totaling ₺2500, without my authorization. I never approved or made these purchases, yet they were charged to my account. When I contacted customer service to dispute these unauthorized...
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