I got my phone bill and saw a charge of ₺2529.86 from PUBG Mobile. I reached out to customer service and they informed me that the charge was not made by them, but rather by PUBG Mobile.
I don't play PUBG Mobile and I haven't given anyone permission to make purchases for me. I reckon my kid might've gone ahead and downloaded the game and made the purchase without me knowing.
I am very disappointed that PUBG Mobile does not have better safeguards in place to prevent unauthorized purchases. I am requesting a full refund of the charge.
In my August mobile bill, I noticed an additional charge of ₺1,753 listed under “Pugg Mobil.” I never authorized this transaction, nor was I even aware it had occurred. When I contacted my mobile operator’s customer service to dispute the charge, they claimed that I had personally approved it. This ...
I just noticed a ₺1649.98 charge on my phone bill, listed under PUBG Mobile, but I have never signed up or made any purchases in the game. I contacted Türk Telekom, and they confirmed that the charge was made for PUBG, yet I have no account or connection to the game. I reached out to both Türk Tele...
I play PUBG Mobile, but I have neither a subscription nor a membership with the game. Despite this, unauthorized charges of ₺774.99 were made through mobile payment without my consent. I have no idea where this money went, and the game provided no explanation or notification about the charges. This...
I’m extremely upset with PUBG Mobile for charging me ₺359.99 without my knowledge or permission. I wasn’t even playing the game when this charge was made, and I never received any UC, in-game items, or benefits in return. There was only one subscription on my account—worth around ₺30, and I’ve alre...
I am extremely frustrated and disappointed with Türk Telekom, Trend Mobil Ödeme, and PUBG Mobile. On my Türk Telekom mobile bill, I noticed a charge of ₺948 made through a platform called Trend Mobil Ödeme, supposedly for an in-app purchase in PUBG Mobile. The problem is, I never gave consent for th...
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