I’ve been subscribed to PUBG Mobile’s in-game subscription service, which deducts a fee monthly and provides subscription rewards like 60 UC, UC coupons, and other items. At the beginning of this month, I received a message confirming that my payment was successfully processed, but none of the rewards were delivered.
At first, I forgot to follow up, but today I checked again and tried to manually purchase the subscription once more. The system accepted the payment, and once again—no rewards were given. I’ve now been charged a total of four times, and I still haven’t received any of the items I paid for.
This is completely unacceptable. I’ve paid for something, and PUBG Mobile has taken my money without delivering the service. I expect immediate action to resolve this issue.
PUBG Mobile, either refund the charges or provide the missing rewards now. If you continue to ignore this, I will escalate the issue through all available consumer protection channels. I am demanding a full resolution without further delay.
I purchased 4500 UC in PUBG Mobile, but I never received them in my account. I completed the payment successfully, yet my UC balance remains unchanged. I did not expect this kind of issue from PUBG Mobile. If I pay for something, I should receive it immediately. I contacted customer support, but th...
For the past several purchases, I have been buying UC in PUBG Mobile through the App Store, but the UC I pay for never gets credited to my account. This issue has been ongoing since August 22, and despite filing multiple complaints, nothing has been resolved. Every time I try to purchase UC, I am ch...
I purchased UC in PUBG Mobile, but the UC was not credited to my account. Despite this, UC was deducted from my balance, and a debt was added to my account. This issue is still ongoing. It started with a 3 UC deduction and continued with 660, 600, 220, and 90 UC being deducted. If this goes on, my a...
I’ve been playing PUBG Mobile for a long time and have regularly purchased UC, but lately, every time I top up, the UC never reaches my account. This isn’t a one-time issue—it’s been going on for months. Despite being charged each time, there’s no credit in the game, and now I can’t even log in or s...
Hello, I’m writing to report a serious issue with my PUBG account. I recently purchased UC (Unknown Cash) and the payment was successfully deducted from my bank account—I even have the bank statement to prove it. However, the UC was never delivered to my account. I submitted a complaint through the...
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