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Unauthorized Charge by Postegro – Refund Request for Minor’s Purchase

March 6, 2025 11:09 PM104

Postegro charged my account without my consent, as my 15-year-old sibling accessed my account and made a purchase. This was not an authorized transaction, and I am requesting an immediate refund.

Since this purchase was made by a minor, I expect Postegro to process the refund promptly. If my request is ignored, I will be escalating this issue to consumer protection authorities and filing an official complaint.

I urge Postegro to review this case and issue a full refund immediately. Please take the necessary steps to resolve this situation as soon as possible.

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