Postegro charged my account without my consent, as my 15-year-old sibling accessed my account and made a purchase. This was not an authorized transaction, and I am requesting an immediate refund.
Since this purchase was made by a minor, I expect Postegro to process the refund promptly. If my request is ignored, I will be escalating this issue to consumer protection authorities and filing an official complaint.
I urge Postegro to review this case and issue a full refund immediately. Please take the necessary steps to resolve this situation as soon as possible.
I recently discovered that my nephew made an unauthorized purchase on Tango without my knowledge. I did not approve this transaction, and I am now requesting an immediate refund for the amount charged. I have already filed a dispute with my bank, but I am reaching out to Tango to resolve this issue...
On October 9, 2025, a ₺437 charge was made from my account without my permission or authorization through the Postegro website. I had previously made a manual payment by choice, but this time I received a notification showing a withdrawal even though I did not initiate any transaction. The transacti...
On October 2, 2025, an amount of ₺423.18 was withdrawn from my Postegro account without my knowledge or consent. I had previously used the “Standard Package” subscription, but I have not logged into Postegro or used the service for about a month. Despite this, the payment was automatically charged t...
On September 27, 2025, ₺390 was withdrawn from my bank card without my consent through an app called Postegro. I did not download the app from the App Store but had accessed it through its website. I never knowingly created any membership or subscription; the only action I took was entering a one-ti...
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