My buyer on Poshmark consistently requests a refund for an item she never accepted and marked as "Not Received," what will happen to the funds I received?

If a buyer on Poshmark consistently requests a refund for an item marked as "Not Received," Poshmark will most likely investigate the situation.

Poshmark prioritizes buyer protection, so your funds may be held temporarily during the investigation process.

To protect yourself as a seller, you must have proof of shipment. This could be a receipt from the shipping carrier you used or a screenshot of tracking information indicating that the package was delivered to the correct address.

Poshmark will conduct an investigation based on the information available, which may include reviewing your proof of shipment, checking tracking details (if available), and taking into account any communication between you and the buyer regarding the transaction.

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