Pocket Option expects me to provide a bank or M-Pesa statement in order to refund my money. However, I’m simply requesting the return of the funds I deposited—I didn’t even get the chance to trade. The issue is that while they accept payment in digital currency like USDT, it has now been almost a month without a refund. They keep insisting on a bank or M-Pesa statement, even though I deposited using digital currency. I’ve already sent them all the proof of my deposit, but it’s been in vain. I’m really disappointed with this process. Please do something about this—how am I supposed to provide a bank statement when I used cryptocurrency for the deposit?
I submitted a withdrawal request through Pocket Option, and to my surprise, it was canceled without explanation. A day later, they suddenly asked me to send a photo of my ID along with a handwritten note, which I find completely unreasonable and suspicious. Why wasn’t this verification step required...
I transferred money to my Pocket Option account and immediately shared the transaction receipt (dekont) as requested. Even though everything was done correctly on my end, they keep saying the money hasn’t arrived. It’s been three full days of back-and-forth, and all I’ve gotten are empty promises li...
My Pocket Option account was recently blocked without any clear explanation, even though I still have a remaining balance in it. I had transferred this balance from my wallet into my account, expecting to use it for trading. However, I am now completely locked out and unable to access or withdraw my...
I’ve been trying to withdraw my $1000 from Pocket Option for over 10 days now, but they are holding my money with no explanation. Despite numerous attempts to contact their customer support, no one responds, and my issue remains unresolved. The platform keeps ignoring my withdrawal request, and ther...
Pocket Option locked and banned my account without giving me my money, I deposited $574 on the 14th of may 2025 and request a withdrawal now and they banned my account without giving me back my money. Please help me on this. How do I resolve and recover my money back?
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