PK XD reset my username randomly, how can I change it back?

0
Xolvie
Xolvie Resolution Specialist January 06, 11:00 am

If PK XD reset your username randomly;

• Contact PK XD support via the in-app Help Center or official support website and explain that your username was changed without your action
• Provide your player ID/username (old and new if possible), registered email, date the change happened, and screenshots of the current username

Ask them to;

• Explain why the username was reset (moderation, system bug, policy filter)
• Restore your original username if it didn’t violate rules
• Allow a manual username change if automatic restoration isn’t possible

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

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