PhonePe Official Complaint Regarding Fraudulent Withholding Of ₹70,000 Deposit

My name is Prag Ran** and I am writing regarding an unresolved deposit of INR 70,000 to my Parimatch betting account. On 26 February 2026, I made a UPI payment of INR 70,000 to Parimatch. The transaction was successfully completed on my side, as shown in my PhonePe confirmation and bank transaction receipt, but the amount has still not been credited to my Parimatch wallet. In my Parimatch payment history, this deposit has been continuously shown as “Processing” for almost six months and has never been updated to “Successful” or reversed back to my bank account. On 26 February 2026, the same day of the deposit, I contacted Parimatch support and since that date I have repeatedly followed up with them until today. Each time I have provided all the transaction details they requested, including payment confirmations and references, yet they have not given any clear or consistent explanation and the issue remains unsolved. I request that this payment be fully investigated using the transaction details visible in my PhonePe and bank receipts, and that my INR 70,000 either be credited to my Parimatch wallet immediately or refunded back to my original UPI payment source without any further delay.