Deposit Not Received
On 23 June 2026 I made a deposit to my Tashanwin account (UID: 1831***) in the amount of 39,999.4 Rs. The money was successfully deducted from my balance but the amount was neither credited to my Tashanwin game account nor refunded to my bank account. When I contacted Tashanwin customer support, they only replied that their bank had not received my deposit and that if their bank received the payment it would automatically be credited to my UID. Despite this, the payment appears as successful on my side and I have not received any refund or balance in my game account for this high amount. I request that this issue be checked urgently and that the amount of 39,999.4 Rs either be immediately credited to my Tashanwin account or fully refunded to my bank account without any further delay.
Dear Support Team, I successfully deposited ₹39,999.40 into my Tashanwin account on July 23, 2026, but the funds have not been credited to my game balance, nor have they been refunded to my bank account. My bank has confirmed that the payment was successfully processed from my side. Please verify this transaction on your end and either credit the full amount to my game ID or issue a full refund to my bank account.
