I paid for PDFfiller’s trial but it charged me anyway, what should I do next?

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Xolvie
Xolvie Resolution Specialist February 24, 9:39 am

If you paid for a PDFfiller trial but got charged anyway, first confirm in your account settings whether the free trial auto-renewed into a paid subscription, since the service will charge at the end of the trial unless you cancel before it expires.

You can cancel anytime via My Account → Subscription & Payment to stop future billing.

PDFfiller’s refund policy says refunds aren’t automatic, but you can request a refund within a set period (up to 180 days for first-time self-service users) by contacting their support with your payment details and reason; be clear and include the date, amount, and card info.

If support doesn’t respond or refuses, file your complaint on Xolvie to bring attention to the issue.

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