Payermax Refund Still Missing After Reversed Tango Payout
On 28/08, I requested a payout through Tango which was processed via Moniepoint. My bank rejected the payout and the money, totalling 31,027.50 naira, was reversed back to Payermax via Moniepoint, but since then I have not received my funds back. I contacted my bank, Tango support and Moniepoint support, and all of them told me that the money has been returned to Payermax and that I should contact Payermax directly. I have sent emails to Payermax explaining the situation and asking for my refund, but they have not replied to any of my messages. I request that Payermax urgently locate the reversed transaction and refund the 31,027.50 naira to me without any further delay, and provide clear written confirmation once this is done.
