Parimatch Withdrawal Not Received - Recover My Funds

My Parimatch withdrawal of 2501.10 has not been received. The withdrawal shows as successful, but the funds have not arrived in my bank account. Parimatch chat support is very poor — I have chatted multiple times and each time they reply that “we're working on that.” I am tired of repeating the same conversation and getting the same response. Please help me recover these funds.