My Parimatch Withdrawal Is Stuck After Bonus Unlock Issue
I am writing regarding a problem with my Parimach account. My deposit of ₹1000 was first shown as a temporarily locked bonus, and although the bonus has now been unlocked, my money is still not being released to me, and my withdrawal is not going through. At the moment, my withdrawal of ₹1000 is stuck, and I cannot access my funds. I deposited this amount with the expectation that I would be able to withdraw it without such issues, but my balance is effectively blocked. I request that you urgently review my account, unlock my ₹1000, and process my withdrawal as soon as possible so that the full amount becomes available in my account.
Today, I deposited 1,000 into my Parimatch account as a regular deposit, but the entire amount has been locked as a bonus, and I am unable to withdraw it. I did not select or accept any specific bonus conditions for this deposit, as I only intended to have the money available as a regular, withdrawable balance. I request that my 1,000 deposit be removed from any bonus restrictions and immediately converted into a normal balance that I can freely use and withdraw. I expect Parimatch to resolve this issue promptly and ensure that my future deposits are not automatically locked into bonuses without my explicit consent.