If the OVO app keeps crashing or freezing when you open it, first try force-closing it and then opening it again. This is because memory issues can stop the app from loading correctly.
If this doesn't work, you can also try updating the OVO app to the latest version. Older builds often have bugs that make apps crash over and over.
Data that stops OVO from starting up can also be fixed by clearing the app cache or restarting the app. This is especially helpful for Android users.
If the problem doesn't go away, look at your device's storage and internet connection. Then, call OVO Support through the Help Center to see if a known system issue is affecting your account, device model, or OS version.
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
