OpenSea Says My NFT Sold, but ETH Balance Is Still Zero!

I received an email from OpenSea.io stating that my NFT was sold, and it even mentioned the amount of ETH available for withdrawal. However, when I logged into my account, my balance was still zero, and no funds were visible.

I checked my ETH wallet, but there was no transfer at all. If the sale was completed, where is my money? This is extremely frustrating, as I expected a smooth transaction.

I need OpenSea to resolve this issue immediately and ensure that my ETH is credited properly. If anyone has experienced a similar issue, please reach out.