After paying for a watch, OnePlus canceled the order, how can I get my money back?

If OnePlus canceled your watch order after receiving payment, you can claim a refund more effectively by following this process:

• Keep all evidence: make sure you have the payment receipt, order confirmation, and any email or message showing the cancellation.

• Web form: go to https://service.oneplus.com/ and use the contact form to formally register your claim.

• If no response within 7 business days: contact your bank or card issuer and request a chargeback or reversal for “service not provided.” Attach all evidence and the OnePlus cancellation notice.

📌 If you still cannot resolve the issue directly, register your case on Xolvie so other users can support you and put pressure on the company for faster solutions.