I have been using the OmeTV app on my iOS smartphone with the free version. About 24 hours ago, my account was suddenly banned for “rude behavior.” The problem is, I did not engage in any rude, offensive, or inappropriate conduct during my session. This ban came without any detailed explanation or proof.
For context: I have previously experienced one justified ban in the past. However, this time the suspension feels unjust and arbitrary since I was using the app properly. After the ban, I contacted OmeTV customer service, but I have received no response or clarification.
Device ID: 309994900
Platform: iOS app (free version)
Issue: Account suspended for “rude behavior” without cause or evidence
I am formally requesting:
A full review of this ban and the activity log tied to my device ID.
Immediate reinstatement of my account if no legitimate violation is found.
A clear explanation of the reason for this suspension, including evidence.
This type of false ban creates frustration for users and undermines trust in the platform. I urge OmeTV to reassess my case promptly and ensure that users are not unfairly penalized.
Please restore my access as soon as possible and provide a written clarification.
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