My Olaplex No. 3 from Sephora Is Not Registered in the Product Verification System
I ordered the "Olaplex No. 3" product from Sephora, but when I checked the barcode in the product verification system, it showed that the item is not registered. This raises serious concerns about the product's authenticity. I have attached the relevant images for review. I need Olaplex to investigate whether this product is genuine and, if so, explain why it is not listed in the system. As a paying customer, I expect transparency and assurance regarding the product I purchased. If I don’t receive a satisfactory explanation, I will escalate this issue to the Consumer Arbitration Committee. I demand an immediate resolution to this matter to ensure customer trust and product authenticity.
