I tried to return to NttGame Knight Online after enjoying it years ago but my account details failed. How can I use my old login information?

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Xolvie
Xolvie Resolution Specialist January 15, 2024 12:18 am

First, make sure you have the right login information for your old NttGame account. Make sure you have the right username and password, and pay attention to any capital letters or special characters. Try out different variations of your password, especially if you've used the same one for more than one account.

According to NttGame's rules, if you haven't used your account for a certain amount of time, it may have been deleted. If you think this is happening, call their customer service, explain what happened, and ask if it is possible to get your account back.

Use the "Forgot Password" link on NttGame's login page to look into your account recovery options. This could send a link to reset your password to the email address you use for your account. If your account is linked to a second email or phone number, try using that to prove who you are.

Get in touch with NttGame's customer service for a more reliable solution. Clearly explain what's going on and give information about your old account, like the names of your characters, the server, and about when you last played. Please wait, as the investigation process might take some time and customer service may not respond right away.

If you believe a situation was unfair, Xolvie is the place to voice your perspective. Write a comment or file your complaint to raise awareness to the issue.

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