Nintendo Switch Online is often criticized for its limited game library and outdated voice chat, which only works through a separate mobile app.
What you can do:
Expand the game library — subscribe to Nintendo Switch Online + Expansion Pack. It adds classic titles from N64, Sega Mega Drive, and DLC for some games (Mario Kart 8 Deluxe, Animal Crossing).
Use alternative services — some third-party developers release retro game collections that aren’t included in the subscription.
Choose better voice chat options — many players prefer Discord or built-in solutions in certain games (for example, Fortnite and Apex Legends support chat without the app).
Watch for promotions — Nintendo occasionally offers temporary free games (“Game Trials”).
Related Complaints
I Bought a Nintendo Switch OLED from MediaMarkt, but the NSO Code Didn't Work

I purchased a Nintendo Switch OLED from MediaMarkt, distributed by CD Media, specifically because it included a Mario game and a one-year Nintendo Switch Online (NSO) subscription. I paid ₺23,749 after discounts. The console arrived, but the NSO code didn’t work — it returned an error every time I t...