I am writing regarding an issue with my MYIQ subscription and incorrect charges that were taken from my bank account on 30 April 2026. When I subscribed, I clearly expected to be charged only 1€, but instead two separate payments of 29,99€ were debited from my account. These payments were taken from my Belgian bank account at Keytrade Bank, and there were no specific transaction or order numbers visible that I could refer to. I did not authorize these two 29,99€ charges and I only agreed to a 1€ payment for the subscription. I kindly request a full refund of both 29,99€ payments that were wrongly charged, and that my subscription conditions be corrected so that I am only charged the amount I originally agreed to. I expect this issue to be reviewed and resolved as soon as possible.
I recently discovered on my bank statement that an amount of €29,99 was debited by Myiq.com without my knowledge or consent. I did not receive any prior notification, invoice, or email about this payment, and I was not aware that there was any active subscription. From what I can see, this seems to ...
I recently discovered that MyIQ has been debiting money from my PayPal account linked to ING Belgium without my knowledge or consent. The debits started in October 2025 and continued for several months. In October 2025 there were two withdrawals of 0.50 €, in November 2025 one withdrawal of 29.99 €,...
I recently discovered an unexpected charge of 29.99 from Myiq on my bank card dated March 21, 2026, for a monthly subscription that I never knowingly started or renewed. I did not sign up for this subscription, nor did I authorize any recurring payments to Myiq, so seeing this transaction on my stat...
I am writing regarding an unauthorized double charge by Myiq on my bank card for a payment made via your website www.myiq.com. On 6 December at 00:44, I was debited twice for the same transaction, for a total amount of 29.99 EUR, without my authorization. I only intended to make a single payment, ye...
I recently noticed that a payment of €29.99 was taken from my account on 11/01/2026 for a subscription to myiq.com. I do not wish to continue this subscription, and I want it cancelled. I had not previously tried to cancel the subscription or contacted your customer service before this payment was t...
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