While reviewing my credit card statement dated January 3, 2026, I noticed that a charge of $29.99 was made to my Akbank card under the description “Myıq.com/US New York USA” without my knowledge or authorization. I was not shown any approval screen, did not receive any notification, and was not presented with any clear agreement regarding this transaction.
I had previously used the Myıq.com website only briefly for testing purposes. Other than that, I did not consent to any paid membership, subscription, or recurring payment. Therefore, I do not accept that this charge was made to my account without my permission.
I request that Myıq immediately refund the $29.99 charged to my card in full and cancel any membership or subscription that may have been created in my name. Otherwise, I will initiate a chargeback dispute with my bank and pursue formal complaints and all available legal remedies.
Between December 1, 2025, and December 29, 2025, I noticed on my bank statement that the website myıq.com made repeated charges to my Akbank account without my knowledge or consent. The first charge was approximately $1, and afterward—without any approval from me—the charges continued as if they had...
On January 26, 2026, I made a payment of approximately $1 in the MyIQ app to view my test results. During this transaction, I did not see any subscription terms, recurring payment notice, approval screen, or disclosure indicating that I was signing up for an ongoing membership. I completed the payme...
On January 5, 2026, at 2:32 a.m., an unauthorized charge of $39 was made to my Garanti BBVA card ending in 5607, linked to my bank account, with the description “29.99-USD-myıq.COM/US.” This transaction was completed without my knowledge or consent. Prior to the charge, I did not receive any email, ...
I made a $1 test payment on Myıq solely to try out the system. Other than this test payment, I did not approve or consent to any membership. Despite this, on November 25, a $34 membership fee was charged to my card ending in 6023 without my knowledge or authorization. I never approved this high-val...
Between December 28, 2025, and January 2, 2026, I noticed on my bank statement that the website myıq.com made multiple unauthorized charges to my Kuveyt Türk card ending in 6923, without my knowledge or consent. The first charge was approximately $1, and afterward—without any approval from me—the ch...
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