I am writing regarding an issue with a payment made to MYIQ.com/ EU in St. Julians, Malta. On 5 January 2026, I paid 0.50 EUR with my Polish credit card for a test, but on the same date, the amount was taken from my account twice. I never agreed to any subscription, and I only intended to make a one‑time payment for the test. This double charge has also led to my bank blocking my card, and I now have to meet with my bank adviser to resolve the situation. I do not have a separate order or transaction number from MYIQ.com, but this was the only payment made with that card in a long time, so it is clearly identifiable in my account history. I kindly request that you refund the second, incorrect payment of 0.50 EUR and provide a clear written confirmation that there is no active subscription linked to my name, email address, or card, and that no further payments will be taken without my explicit consent.
I recently used MyIQ’s test/quiz service and clearly agreed only to a single charge of €0.50 on my credit card. Despite this, MyIQ went on to charge a second €0.50 and an additional €29.99 without my permission on my credit card today. I did not receive any service in return for these extra amounts ...
I am writing regarding an unauthorized double charge by Myiq on my bank card for a payment made via your website www.myiq.com. On 6 December at 00:44, I was debited twice for the same transaction, for a total amount of 29.99 EUR, without my authorization. I only intended to make a single payment, ye...
I recently used the IQ test service on MYIQ.COM and noticed that I was charged without proper information or clear consent for a subscription. First, my Mastercard credit card was charged twice for €0.50 (a total of €1). At no point during this process was it clearly indicated that a further charge ...
I am writing regarding an unwanted subscription with MyiQ that I was not aware I had. On 11 January 2026, I noticed a charge of €24.99 on my PayPal/credit card account for MyiQ, even though I never knowingly subscribed to a paid plan. On 4 January 2026, I only took a test for $1, and at no point was...
I am writing this complaint from Poland. I subscribed to the myiq.com service after seeing an online advertisement that offered the first week at a discounted price of 0.99 USD. At the time of subscribing, I was not consciously aware that I was entering into an ongoing weekly subscription or that I ...
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