My Drama Charged Credit Card Without Authorization

I am writing regarding a serious issue I have experienced with my My Drama subscription. I previously contacted you about the same issue. Because I was concerned that my subscription might be renewed without my authorization, I replaced my credit card and began using a new card. Despite this, I was charged three separate times without my authorization, and the most recent charge should not have been technically possible because my new card information was never stored in your system.

I would like to emphasize that the $29.99 charge made to my VakıfBank credit card on June 7, 2026 could not possibly have been authorized by me. The credit card I was using at that time had already been replaced, and I never added my new card information to the My Drama system. Nevertheless, when I checked my account activity today, I discovered three separate unauthorized charges, including the $29.99 charge dated June 7, 2026.

Since my card information was not stored in your system, these transactions were absolutely not made under my control or with my consent. I do not accept the $29.99 charge from June 7, 2026 or any of the other unauthorized charges, and I demand that all of these amounts be refunded immediately to my VakıfBank credit card.

If the refunds are not issued, I will file a chargeback with my bank and will also pursue the necessary legal remedies through the relevant Consumer Arbitration Committee and other consumer protection authorities. I expect an urgent response regarding this matter and written confirmation that the refunds have been processed.