I have been an active player on Mostbet for a long time and regularly used the Monday 10% cashback promotion without any issues. However, for the past two weeks, my cashback bonuses have not been credited.
In my most recent case, I lost around ₺10,000, which should have earned me ₺1,000 cashback. Despite meeting all the requirements, the bonus was never added to my account. All my user information and documents are complete, and I have had no problems with deposits or withdrawals. In the past, I also noticed a small missing cashback amount, but I ignored it. Now, the repeated failure is much more serious.
I contacted customer support several times, but every time I only get the response “the review is ongoing”, with no clear solution or timeline. I request that Mostbet immediately credit my missing ₺1,000 cashback and ensure that this issue does not happen again in the future.
I deposited ₺1000 into my Mostbet account more than 10 days ago, and the funds are still missing. Despite repeatedly contacting customer support and opening multiple requests, there has been no resolution or clear explanation. They keep asking for the same transaction receipts and create new support...
I played on Mostbet Casino and won ₺10,000, but the money has never been credited to my account. On June 18, 2025, I submitted two separate withdrawal requests of ₺5,000 each, yet neither payment has been processed. I repeatedly contacted Mostbet customer service, but every time I was told the same...
On June 19 at 21:36 and 21:37, I submitted two separate withdrawal requests from my Mostbet account (ID: 113382759). The system marked both as “processed,” and I was told the payments would reach my account shortly. On June 21, I was asked to submit verification documents, which I provided without d...
At 01:12 AM, I made a deposit to my Mostbet account (ID: 107256567), and it still hasn’t been credited. I’ve contacted customer service multiple times, even sent the payment receipt as proof. But instead of any real help, I got nothing but copied and pasted generic replies that show zero care or eff...
On July 18, 2025, I deposited ₺12,000 into my Mostbet betting account. It has now been over 24 hours, and the money still hasn't appeared in my account. I even have the transaction receipt, but there has been zero follow-up or assistance from the site’s support team. No one has contacted me, and I’...
