On October 31, 2025, I encountered a serious misinformation issue in the Moovit app. My destination was Torun Center, and the app suggested that I take the M2 metro line, get off at Şişli-Mecidiyeköy station, and use the “Torun Center Exit.” However, when I got off at the station, I realized that no such exit existed. Until now, the app had never misled me, but this time, because of the wrong information, I was late to an important theater performance and became very upset. After exiting at Şişli-Mecidiyeköy, I had to walk at least 10 minutes.
I was using the free version on iOS 17.6.1, and this is the first time I’ve experienced an issue like this. My expectation from Moovit is that the incorrect information in the app be urgently updated and that the necessary checks be carried out so similar errors do not happen again.
I relied on Moovit for accurate bus schedules, but once again, it gave me the wrong time. The app stated that the E13 bus would pass by Uğur Mumcu Boulevard 1 stop at 19:17. However, the bus never arrived at that time, and I later discovered it wouldn’t leave the Üniversite Yurtları stop until after...
In the past week, I encountered incorrect information twice in the Moovit app regarding the number 14 bus on Pınar Street and Dumlupınar Boulevard in Antalya. The app shows the bus direction and the buses that have passed incorrectly. This causes both me and other users who rely on the app to be mis...
I am very frustrated with the Moovit app because it provides inaccurate bus times. The app showed a bus on its way, so I waited for 30 minutes. When I checked again, it suddenly displayed that the bus had already passed, and now it was showing the next scheduled time instead. The app told me the bu...
In Istanbul’s Kağıthane district, the Moovit app consistently shows incorrect bus times for the TM3 line. Especially when we go to the stop with our baby, the app shows that two buses will arrive within 7 minutes, one right after the other — but once we reach the stop, the arrival time suddenly jump...
I rely on the Moovit app to plan my bus trips, but for the past two days, the timing information has been completely inaccurate. The app shows a 43-minute wait, yet the bus arrives just 10 minutes later, disrupting my schedule and making it difficult to catch my connections, especially in the mornin...
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