Moovit Free Version Gave Incorrect Metro Guidance in Istanbul

profile
October 31, 2025 6:52 pm
-

On October 31, 2025, I encountered a serious misinformation issue in the Moovit app. My destination was Torun Center, and the app suggested that I take the M2 metro line, get off at Şişli-Mecidiyeköy station, and use the “Torun Center Exit.” However, when I got off at the station, I realized that no such exit existed. Until now, the app had never misled me, but this time, because of the wrong information, I was late to an important theater performance and became very upset. After exiting at Şişli-Mecidiyeköy, I had to walk at least 10 minutes.

I was using the free version on iOS 17.6.1, and this is the first time I’ve experienced an issue like this. My expectation from Moovit is that the incorrect information in the app be urgently updated and that the necessary checks be carried out so similar errors do not happen again.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Moovit Provided Incorrect Bus Times, Causing Major Delay

profile
Kerem
July 05, 2024 7:51 pm
-

Moovit Keeps Showing Wrong Passing Buses and Directions in Antalya

profile
August 22, 2025 6:23 pm
-
1
Su Aydın is completely dissatisfied with the result

Moovit Shows Incorrect Bus Times – Long Waits & Missed Buses

profile
Su Aydın
February 15, 2025 3:13 pm
1

Moovit Displays Nonexistent Incoming Buses

profile
Tolga
September 16, 2025 9:36 pm
-

Moovit Shows Incorrect Bus Arrival Times, Causing Scheduling Issues

profile
September 10, 2024 7:38 am
-
Report a Similar Issue