I was charged by Migo Live unexpectedly; what should I do?

If Migo Live charged you unexpectedly and you want your money back,

Review the payment first;

• Check:
– The charge date and amount
– Your Migo Live purchase or subscription history
– Your App Store or Google Play purchase history
– Whether the payment was for an in-app purchase or automatic renewal

Gather evidence;

• Save screenshots showing:
– The unexpected charge
– Your payment receipt
– Your transaction or order ID
– Your subscription or purchase history

Contact Migo Live support;

• Request:
– A refund for the unexpected charge
– An explanation of the payment
– Cancellation of any active subscription or auto-renewal
– Confirmation that no further charges will occur

If Apple or Google processed the payment, submit the refund request through the relevant platform as well.

If Migo Live does not refund the charge or resolve the issue, consider filing a complaint on Xolvie to pursue a resolution.