I was taken aback when I received a notification from my bank at 4 a.m. on March 10, 2025, revealing that almost ₺4000 had been withdrawn from my account labeled as a "foreign exchange tax" by Microsoft Xbox. I was completely unaware that such a charge could occur, and I definitely did not give my permission for it. I promptly reached out to my bank to challenge the transaction, and I'm hopeful for a favorable resolution. It’s extremely concerning to witness funds disappearing from my account without any understandable reason. I would love to hear from anyone who has gone through a similar experience or has any thoughts to share. Your feedback would mean a lot to me. This has been quite a stressful experience, and I am looking for some guidance and assistance.
On 26.09.2024, I noticed several unauthorized transactions on my Akbank credit card, totaling ₺30,300, all under the name Microsoft*Xbox. I was shocked to see these charges as I do not own a Microsoft or Xbox account, nor do I have any association with this brand. I immediately contacted the bank to...
Recently, I discovered ten illegal Microsoft Xbox credit card transactions from 20.09.2024, all costing ₺3339.99, which added up to a hefty ₺33,390.99 total. I would like to be clear: I neither authorized any of these transactions nor made any of them. Microsoft Xbox should take quick care of this s...
I signed up for a Microsoft program with a one-month free trial, and I made sure to cancel it well before the trial period ended. Despite this, ₺4,099 was withdrawn from my bank account today without my knowledge or approval. What’s even more frustrating is that when I check my subscriptions, there...
I am frustrated by the fact that Microsoft Store made unauthorized charges to my credit card, even though I don't have an account with them. On the evening of March 22, 2024, there were multiple attempts to withdraw 509₺ from my credit card. Because of my credit limit, the system only permitted two ...
On September 23, 2025, at 01:56 AM, a charge of ₺1,499.99 was made to the credit card linked to my PlayStation account, even though I did not make any purchase. In my bank statement, the description appears as “PlayStation Network reconciliation: 2010740”, but there is no invoice or order number rel...
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